To enhance service capabilities and build a high-performing, cohesive service team, Jiaotou Property Company, a subsidiary of Jinhua Jiaotou Group, organized a service etiquette training session on March 30th.
The scene of service etiquette training
Breaking away from traditional methods, the training followed a “theory foundation + practical application” framework. Trainer Chen Lu guided participants through key aspects such as professional appearance, service skills, attention to detail, and effective communication. Through interactive sessions, trainees gained insights into customer psychology and strengthened their professional knowledge by identifying and addressing real-world service challenges.
Looking ahead, Jiaotou Property Company remains committed to fostering a strong service culture. By refining every customer interaction, the company aims to enhance brand value and further establish Jiaotou Service as a hallmark of excellence. (Written/Photo by Fu Chunxian)