"We just started to work, and you came to provide services right away. Now we can focus on production with peace of mind." On February 6, the Red Boat Party Members Service Team of State Grid Zhejiang Lishui Power Supply Company visited Zhejiang Kexin Bamboo & Wood Co., Ltd. (hereinafter referred to as "the company") to understand the company's production, order status, and electricity demand after resumption of work, and assisted in the safety inspection and remediation of its power distribution room and electrical lines and equipment for production workshops.
"This foreign trade order was confirmed with our customer before the Chinese New Year for shipment after the holiday. So, we began loading the goods as soon as we started work, aiming to deliver to them our customer as soon as possible," said the company's head, Cao Ke'er. As forklift operators skillfully lifted and slowly placed bundles of heavy bamboo boards onto the truck, the products were carefully packaged, with each piece closely arranged to ensure that they wouldn't be damaged during transportation.
To ensure uninterrupted electricity supply for enterprises after the holiday, State Grid Zhejiang Lishui Power Supply Company proactively provides services, inquiring in detail about the company's production situation, listening carefully to feedback on power supply services, electricity needs, and power supply quality, and offering reasonable suggestions for electricity consumption, electricity conservation, and safe electricity utilization. Based on the company's electricity consumption and needs for production purposes, they also introduced various energy-saving policies that not only meet the company's electricity needs but also help the company use electricity economically and reasonably, achieving cost reduction and efficiency improvement.
During the visit, the employees of State Grid Zhejiang Lishui Power Supply Company conducted comprehensive monitoring of power supply line switches and equipment in the distribution room, diligently carried out temperature checks, and inspected the customer's low-voltage distribution box, metering box, self-contained power supply, and leakage protection devices in detail. They also added the customer to the corporate power supply service group to establish a regular communication channel, allowing them to listen to customer feedback "at zero distance", proactively coordinate and solve electricity-related issues for customers, and deliver high-quality power services to customers, thereby further enhancing customer satisfaction.
Accelerating the pace, striving for an early lead. Since February 5, enterprises have pressed the "start button" for resuming work and production, ramping up efforts to achieve a "good start" in the first quarter. According to relevant officials from the industrial park, over 95 percent of enterprises in Qingyuan County have resumed operations. To ensure timely power supply for the resumption of work and production, State Grid Zhejiang Lishui Power Supply Company actively provides on-site services to meet electricity demands.
Next, State Grid Zhejiang Lishui Power Supply Company will take "Power Supply for Business Success" as an important approach to continuously visit important customers to further understand their electricity needs and changes in the load, and assist them in checking for electrical hazards, so as to create a good power supply environment and ensure safe and reliable use of electricity. (Chen Siyuan)