CIB Xi'an Branch: Further Improves Payment Convenience and Provides Zero-Threshold Financial Services for Foreign Clients

In response to the "China Travel" craze and the needs of foreigners living in China, Industrial Bank Co., Ltd. (CIB) Xi'an Branch has upgraded its payment services, enabling more foreigners to enjoy high-quality, convenient and efficient financial services. On May 27, 2025, ten foreign experts from ten countries visited CIB Xi'an Branch and experienced scenario-based service innovations that optimize the international customer experience.

CIB's worker is showing an Industrial Bank Panda He Hua Themed Card to foreign experts

"The machine can automatically convert your coins into banknotes and vice versa, thanks to very simple operation and intelligent calculations," said Abdelaziz Ahmed Abdelaziz Mahmoud Sallam, an Egyptian journalist at CGTN Arabic, while operating the Self-Service Coins Exchange Machine.
In terms of service scenarios, dual-currency exchange settlement and sales is available. Industrial Bank guarantees cash transactions in Renminbi and foreign currencies for foreigners coming to China by upgrading ATM cash withdrawal services for foreign bank cards, setting up quick currency exchange counters, and rationally allocating foreign-currency cash holdings.
In terms of product features and services, Industrial Bank launched the Universal Life Debit Card, which incorporates all the functions of CIB's IC debit cards. Cardholders enjoy not only various fee reductions offered by CIB but also exclusive preferential exchange rates during the promotion period.
In addition, Industrial Bank provides convenient payment and settlement services for foreigners who work in China. After a client and his/her employer sign a contract with Industrial Bank, the client can use online banking to convert his/her CNY income from domestic labor services into foreign currency. (Text/Photo: Chen Nan)