The State Grid Nanyang Power Supply Company delivers strong electrical support for a green and warm winter

Staff inspect the distribution box (Photo by Lyu Yuanyuan)

　　In recent days, temperatures throughout Henan have been gradually falling. With the strong promotion of clean energy, electric heating has become popular among the public. To ensure a smooth power supply for heating, the State Grid Nanyang Power Supply Company has organized personnel to conduct comprehensive inspections of high and low-voltage lines, transformers, distribution boxes, and other equipment involved in heating for customers within their area of responsibility. Additionally, the personnel have carried out load transfers and capacity expansions for heavily loaded transformer districts, strengthened monitoring, early warning and analysis of these districts, and kept a close eye on load dynamics to meticulously formulate emergency plans for power supply. Moreover, they have also recorded customer needs and ensured timely response and resolution to customer inquiries.

　　While ensuring the power supply, the State Grid Nanyang Power Supply Company has also crafted tailored supply solutions by conducting a comprehensive analysis of the growth trend of electricity usage for customers and organized personnel to proactively visit customers to understand the basic conditions of related communities and households. Besides, they have guided users on efficient and economical electricity use. Dedicated WeChat groups have been established to respond promptly to various electricity-related inquiries from users. During visits, staff conducted checks on customers' residual current devices and low-voltage lines, communicating and assisting in rectifying any potential hazards found. They also provided information on electrical safety and distributed service contact cards to ensure the reliable and safe use of electricity by users.

　　Next, the State Grid Nanyang Power Supply Company will continue to enhance safety inspections for customers, proactively promote various related preferential policies, and constantly improve the service quality to ensure a safe and warm winter for the public.