The State Grid Zhengzhou Power Supply Company: One-Stop Joint Application Service Makes Power Connection More Efficient

Recently, to enhance convenience for enterprises and the public in the application and connection processes for water, electricity, gas, heating, drainage, and network services, the State Grid Zhengzhou Power Supply Company has set up comprehensive service windows and established a joint application model. This initiative consolidates online and offline services, simplifies processes, shortens timeframes, and reduces costs.

As of March 10, the State Grid Zhengzhou Power Supply Company has completed joint applications for five customers. By actively promoting the convenient service of jointly applying for water, electricity, gas, heating, drainage, and communication services, the company has made the application process easier and more efficient, receiving unanimous praise from customers.

Staff handle service applications for users

Photo by Luo Hao

The State Grid Zhengzhou Power Supply Company has introduced a new working model featuring one-window declaration, one-form application, joint on-site inspection, connection plan responses, joint drawing reviews, joint construction, and joint acceptance inspections. Customers can complete all service applications in a single visit to the business office window, eliminating the need to submit materials to multiple departments separately. Additionally, the joint on-site inspection, drawing review, construction, and acceptance inspections have avoided repeated excavations and construction efforts. These measures have improved work efficiency and significantly reduced the impact on the normal operations of enterprises and the daily lives of the public.

With the implementation of the joint application model, the State Grid Zhengzhou Power Supply Company actively engages in communication and collaboration with various parties, including government departments and corporate customers. By optimizing processes, reducing time limits, and cutting costs, the company provides higher-quality and more efficient services to its customers, thereby enhancing customer satisfaction and increasing its market share.