State Grid Xiangyang Power Supply Company: Implementation of Non-Power-Off Meter Replacement Technology for Zero Power Outage Perception Among Users

On September 16, at noon, a power outage was reported by Ms. Zhang, a resident of Wenxuan Alley in the Xiangcheng District of Xiangyang City. Upon receiving the service call, Yu Jinqiang, a grid operator at the Xianshan Service Station of the Xiangcheng Power Supply Center, promptly arrived at Ms. Zhang's residence.

Investigation revealed that the recent addition of multiple electrical appliances in Ms. Zhang's home had resulted in a significant increase in power load, ultimately leading to the malfunction of the electricity meter. Given the high temperatures and the occurrence of the outage during the lunch break, traditional meter replacement methods would likely prolong the outage and exacerbate user anxiety. In response, Yu Jinqiang elected to utilize the "Non-Power-Off Meter Replacement Plug-in Technology". This innovative approach facilitates meter replacement without interrupting power supply, achieving a seamless replacement process within ten minutes and ensuring uninterrupted electricity service for the user.

Power Supply Technicians Conduct "Non-Power-Off Meter Replacement" Operation Photo by State Grid Xiangyang Power Supply Company

Following the application of this technology, Yu Jinqiang swiftly activated the power reset function, restoring electricity to Ms. Zhang's home and reactivating her air conditioning system. He then proceeded with the meter replacement, completing the installation in under ten minutes.

The "Non-Power-Off Meter Replacement Plug-in Technology" represents an innovative initiative developed by the Innovation Studio of State Grid Xiangyang Power Supply Company. This technology addresses the challenges posed by traditional direct-current electric meter operations, significantly simplifying the processes of meter installation and removal while effectively mitigating power outage occurrences.