State Grid Nanyang Power Supply Company Makes Power Supply Services More Efficient Through Village Network Co-Construction

"In the future, you can operate electricity quantity inquiries and pre stored electricity bills on your mobile phone. If you have any questions, please feel free to contact me at any time, " said Liu Zongqiang, a liaison officer at the Yubian Village Electric Convenience Service Point in Xiping Town, Xixia County, Nanyang City, Henan Province, to villagers who came to inquire.

Staff are visiting customers' charging stations to inspect their electricity usage. [Photo by Chen Li]

Recently, the State Grid Nanyang Power Supply Company's Xiping Central Power Supply Station signed a village network co construction cooperation agreement with Yubian Village in Xiping Town, to create a pilot project for convenient electricity services in Yubian Village, achieving refined, convenient, and personalized rural electricity services.

The State Grid Nanyang Power Supply Company fully leverages the collaborative role of power liaison officers and power grid personnel, and accepts customer applications for electricity and payment services through the "Online State Grid" App, collecting customer electricity demands and resolving electricity issues. Power grid personnel and liaison officers actively provide on-site services, care for rural left behind personnel and special groups, strengthen safety electricity publicity, collect information on hidden dangers of power facilities, strengthen cooperation with townships and villages, and jointly carry out coordination on key and difficult issues; Based on the seasonal electricity consumption characteristics of crops in the Xixia mountainous area, a scientific electricity consumption promotion activity was carried out to guide villagers to use electricity reasonably and save electricity during peak periods, achieving the goal of seamless construction of the village network, face-to-face door-to-door service, and zero distance private electricity for villagers.

In the next stage, State Grid Nanyang Power Supply Company will focus on solving customers' actual electricity needs, strengthen rural power infrastructure construction, and comprehensively improve the quality of rural power supply.