Kaifeng, Henan: Power Inspections in Spring Ensure Reliable Electricity Supply for Residents

To cope with the peak electricity demand in spring and ensure a stable power supply for residents, the State Grid Kaifeng Power Supply Co., Ltd. (hereinafter referred to as the "Company") recently launched a comprehensive inspection initiative for distribution network lines and equipment.

By reviewing lists of key customers and livelihood support priorities, the Company has developed tailored power supply plans on a case-by-case basis to minimize the impact of maintenance work on users. It has also carried out thorough safety training, strengthened protocols for live-line operations, and conducted rigorous checks on all tools and protective equipment.

Field personnel have conducted full-coverage inspections focusing on critical equipment such as line corridors, distribution transformers, and switchgear. Priority has been given to monitoring equipment operation data to precisely address potential risks such as aging and overheating. Efforts have also been intensified on weak links such as animal-proofing facilities and high-voltage compartments. A problem tracking system has been established, with corrective actions required within set deadlines, forming a closed-loop management mechanism of inspection, rectification, review, and closure to ensure early detection and elimination of risks.

The Company has introduced an innovative "Spring Inspection + Service" integrated mechanism, combining maintenance with service. Power outage information is communicated in advance through online notifications and door-to-door visits to ensure that maintenance periods are scientifically and reasonably scheduled. A dedicated customer service hotline is staffed throughout the process to respond promptly to inquiries and repair requests from customers, ensuring that maintenance work is carried out without compromising the customer experience.

Moving forward, the State Grid Kaifeng Power Supply Co., Ltd. will continue to strengthen safeguards through refined operation and maintenance, protect households with high-quality services, and ensure reliable power across the ancient city through dedication and responsibility.